Frequently Asked Questions



How much does delivery cost?

Our UK deliveries are free of charge. International deliveries cost between £4.99 and £9.99, depending on location.

How long does delivery take?

UK deliveries are dispatched the next day and take up to 3-5 working days to arrive. International deliveries are dispatched the next day and take 6-10 working days to arrive.


Can I track my order?

Yes, you can get your tracking number by emailing



Are your products tested on animals?

No, our products are 100% cruelty free.

Are your products vegan friendly?

All our products, apart from our Caviar Black Peel Off Mask, are vegan friendly. 

Are your products suitable for sensitive/ acne prone/ oily skin?

Our products are suitable for all skin types, but you should always do a patch test before using on a bigger area. You should always seek the opinion of a specialist if you suffer from acne or any other skin condition. If you want more tips on how to use our products visit our blog section!

Are your products suitable for pregnant women?

Yes, our products are safe to use by pregnant women.



How can I get in touch with you? You can email

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